Privacy Policy
Privacy Policy
1) Information on the Collection of Personal Data and Contact Details of the Responsible Party
1.1 We are pleased to welcome you to our website and appreciate your interest in our company. Below, we inform you about how we process your personal data when you visit our website. Personal data is any information that can be used to identify you directly or indirectly.
1.2 Responsible for data processing in accordance with the Swiss Data Protection Act (DSG, revDSG) is:
- Brand name: Mia Zurich
- Company name: Evolve Venture VOF
- Contact address: Fred. Roeskestraat 90B39, 1076ED Amsterdam, North Holland, The Netherlands
- Warehouse address: Sternenfeldstrasse 14, 4127 Birsfelden, Switzerland
- Email: support@mia-zurich.ch
- Phone number: +3197010238977
- Customer service hours: Monday to Friday, 8:00 AM–6:00 PM (CET/CEST)
Please note that our company is located outside of Switzerland. We ensure that appropriate data protection guarantees are in place for every data transmission.
1.3 To protect confidential content (e.g., orders, contact inquiries), we use SSL or TLS encryption. A secure connection is indicated by "https://" and the lock symbol in the browser.
2) Definitions
Cookies: small text files that are stored on the user's device.
Third-party services: external providers such as payment service providers or logistics partners.
Personal data: all information relating to an identified or identifiable person.
Processing: any handling of personal data, e.g., collection, storage, use, transmission, or deletion.
3) Data Collection When Visiting Our Website
When using the website purely for informational purposes, we automatically collect certain technical data, known as server log files: visited page, date and time, amount of data transferred, source/referral, browser used, and operating system, IP address (possibly shortened or anonymized).
The processing is based on our legitimate interest in the stability, technical security, and functionality of the website.
4) Cookies and Interest-Based Advertising
We use cookies to facilitate the use of our website, provide features, and perform statistical evaluations. This may also include third-party cookies that enable personalized content or advertising.
You can set your browser to allow, block, or only permit cookies on a case-by-case basis. Disabling cookies may restrict the functionality of the website.
5) Contact
If you contact us via form or email, we process your data solely for the purpose of handling your request. The legal basis is our legitimate interest in responding to your message. If your request aims at concluding a contract, the processing is carried out to implement pre-contractual measures.
6) Customer Account & Order Processing
When opening a customer account or placing an order, we process the data necessary for contract fulfillment, delivery, and payment. Data is shared with transport service providers, payment service providers, and technically necessary partners such as our shop or hosting system.
7) Use of your data for marketing purposes
Newsletter: Dispatch only occurs with explicit consent (Double Opt-in according to Swiss standards). Email marketing to existing customers: If you have already ordered from us, we may send you offers for similar products. You can object to this at any time.
8) Disclosure of data to third parties
Your data will only be shared with the following categories of recipients:
Transport service providers (delivery of your order)
Payment service providers (processing the payment)
Marketing partners (only with consent)
Companies in the event of merger, sale, or restructuring
9) Data transfer abroad
Since our company is based outside of Switzerland, personal data may be transferred abroad. We ensure that an adequate level of data protection is maintained – for example, through contractual guarantees or recognized data protection standards. The transfer is carried out in accordance with Art. 16 revDSG.
10) Data security
We implement technical and organizational measures to protect your data in accordance with the requirements of Swiss data protection law against loss, unauthorized access, misuse, or alteration.
11) Storage and deletion of data
Personal data will only be stored as long as necessary to fulfill the purposes or as required by legal retention periods. After that, the data will be deleted or anonymized.
12) Data protection for children
Our website is not directed at children under 13 years old. We do not knowingly collect personal data from children. If this should occur, the data will be deleted immediately.
13) External links
Our website may contain links to external websites. We take no responsibility for their content and privacy practices.
14) Changes to this privacy policy
We reserve the right to adjust this privacy policy as needed. The current version is always available on our website. We will inform you in an appropriate manner of any significant changes.
15) Your rights
Under Swiss data protection law, you have the right to:
Information about the data we process
- Correction of inaccurate data
- Deletion or restriction of processing
- Data access or data transfer (if applicable)
- Objection to data processing
- Withdrawal of consent given
To exercise these rights, please contact us at support@mia-zurich.ch
16) Contact
- Brand name: Mia Zurich
- Company name: Evolve Venture VOF
- Contact address: Fred. Roeskestraat 90B39, 1076ED Amsterdam, North Holland, The Netherlands
- Warehouse address: Sternenfeldstrasse 14, 4127 Birsfelden, Switzerland
- Email: support@mia-zurich.ch
- Phone number: +3197010238977
- Customer service hours: Monday to Friday, 8:00 AM–6:00 PM (CET/CEST)
Applicable law: Swiss data protection law (revDSG) applies.