SERVICE TERMS
Mia Zurich is the trade name of the company Evolve Venture VOF. These general terms and conditions (GTC) govern access to and use of the website. https://mia-zurich.ch/ (hereinafter referred to as the "Website"), owned by Evolve Venture VOF (hereinafter referred to as "Mia Zurich"), as well as the services and products offered on the website.
Contact information
- Brand name: Mia Zurich
- Company name: Evolve Venture VOF
- Contact address: Fred. Roeskestraat 90B39, 1076ED Amsterdam, North Holland, The Netherlands
- Warehouse address: Sternenfeldstrasse 14, 4127 Birsfelden, Switzerland
- Email: support@mia-zurich.ch
- Phone number: +3197010238977
- Customer service hours: Monday to Friday, 8:00 AM–6:00 PM (CET/CEST)
Mia Zurich provides this website under the following conditions. By visiting the website or using the services or applications offered on the website, the user accepts these general terms and conditions.
Access to the website does not require user registration. However, user registration and acceptance of these terms are required to use the services offered by Mia Zurich before completing payment.
Through the website, Mia Zurich operates an online fashion boutique offering a curated selection of women's fashion under the Mia Zurich brand. The general terms and conditions described below define the rights and obligations of Mia Zurich and the users in relation to the website. These are the only general terms and conditions applicable to the use of the website (without prejudice to the fact that certain services may have special conditions) and to the contracts concluded through the website. They replace all other conditions unless there is a prior written agreement between Mia Zurich and the user.
Please read these terms of use carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these terms of use. If you do not agree with all the terms of this agreement, you may not access the website or use the services.
We typically respond within 24 hours on business days. Whether it's a product inquiry or a service concern, we ensure that you are heard and supported.
This website is operated by JT Commerce Limited. Throughout the website, the terms "we," "us," and "our" refer to Mia Zurich. Mia Zurich provides this website, including all information, tools, and services available from this website, on the condition that you accept all the terms, policies, and notices listed here.
By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms, including those additional terms and policies referenced herein and/or available by hyperlink. These terms of use apply to all users of the website, including, but not limited to, users who are visitors, vendors, customers, merchants, and/or content creators.
Any new features or tools added to the current store are also subject to the terms of use. You can review the current version of the terms of use at any time on this page. We reserve the right to update, change, or replace any part of these terms of use by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of the website or access to it after the posting of changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these terms of use, you confirm that you are at least of legal age in your home province or that you are of legal age and have given us your consent for your minor dependents to use this website.
You may not use our products for illegal or unauthorized purposes, nor may you violate any laws in your jurisdiction (including, but not limited to, copyright laws) in your use of the service.
You may not transmit any worms, viruses, or destructive code.
A breach of any of the terms will result in the immediate termination of your services.
SECTION 2 - GENERAL TERMS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (except for credit card information) may be transmitted unencrypted and may include (a) transmissions over various networks and (b) changes to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the service, use of the service, or access to the service, or any contact on the website through which the service is provided, without our express written permission.
The headings used in this agreement are for convenience only and do not limit or otherwise affect these terms.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if the information available on this website is not accurate, complete, or current. The material on this website is provided for general informational purposes only and should not be relied upon as the sole basis for decisions without consulting primary, more accurate, more complete, or more current sources of information. Any reliance on the material on this website is at your own risk.
This website may contain certain historical information. Historical information is inherently not current and is provided for reference purposes only. We reserve the right to change the content of this website at any time, but we are not obligated to update any information on our website. You agree that it is your responsibility to monitor changes to our website.
SECTION 4 - CHANGES TO THE SERVICE AND PRICES
The prices for our products may change without notice.
We reserve the right to modify or discontinue the service (or any part or content thereof) at any time without notice.
We are not liable to you or any third party for any modifications, price changes, suspensions, or discontinuations of the service.
SECTION 5 - PRODUCTS
Certain products may be available exclusively online through the website. These products may be available in limited quantities and are subject to return or exchange only in accordance with our return policy.
We have made every effort to display the colors and images of our products that appear in the shop as accurately as possible. We cannot guarantee that the display of a color on your computer monitor is accurate.
We reserve the right, but are not obligated, to limit the sale of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services that we offer. All product descriptions or product prices are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service on this website is void where prohibited.
We do not guarantee that the quality of products, services, information, or other materials you purchased or obtained will meet your expectations or that any errors in the service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders placed under the same customer account, the same credit card, and/or orders with the same billing and/or shipping address. If we change or cancel an order, we will attempt to notify you by contacting the email address and/or billing address/phone number provided at the time of the order. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made in our shop. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
For more details, please see our Refund and Return Policy.
SECTION 7 - OPTIONAL TOOLS
We can provide you access to third-party tools over which we have no monitoring, control, or influence.
You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis without any warranties, representations, or conditions of any kind and without any endorsement. We assume no liability that arises from or relates to your use of optional third-party tools.
Any use of optional tools made available through the website is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve the terms under which tools are provided by the respective third party.
We may also offer new services and/or features through the website in the future (including the release of new tools and resources). Such new features and/or services are also subject to these terms of use.
SECTION 8 - LINKS TO THIRD PARTIES
Certain content, products, and services available through our service may include materials from third parties.
Links to third-party sites on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and assume no liability or responsibility for materials or websites of third parties or for any other materials, products, or services of third parties.
We are not liable for any damages or injuries related to the purchase or use of goods, services, resources, content, or other transactions made in connection with third-party websites. Please carefully review the policies and practices of third parties and ensure that you understand them before engaging in a transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you send specific submissions in response to our request (e.g., competition entries) or send creative ideas, suggestions, plans, or other materials without a request from us, whether online, by email, by post, or otherwise (collectively "Comments"), you agree that we may edit, copy, publish, distribute, translate, and otherwise use any Comments you submit to us in any medium at any time and without limitation. We are under no obligation to (1) treat Comments as confidential; (2) pay compensation for Comments; or (3) respond to Comments.
We may, but are not obligated to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable or that infringes the intellectual property of a party or these terms of use.
You agree that your comments do not violate the rights of any third party, including copyrights, trademark rights, privacy, personality rights, or other personal or proprietary rights. You further agree that your comments do not contain defamatory or otherwise unlawful, abusive, or obscene material or computer viruses or other malware that could in any way interfere with the operation of the service or any related website. You may not use a false email address, impersonate someone else, or mislead us or third parties regarding the origin of comments. You are solely responsible for all comments you make and their accuracy. We assume no responsibility and no liability for comments posted by you or third parties.
SECTION 10 - PERSONAL DATA
Your submission of personal data through the shop is subject to our privacy policy. You can view our privacy policy.
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our website or in the service may contain typographical errors, inaccuracies, or omissions that relate to product descriptions, prices, promotions, offers, product shipping costs, transit times, and availability. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if information in the service or on a related website is inaccurate at any time without prior notice (even after you have placed your order).
We have no obligation to update, amend, or clarify information in the service or on any related website, including, but not limited to, pricing information, unless required by law. No specified update or refresh date applied in the service or on any related website should be taken to indicate that all information in the service or on any related website has been changed or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions set forth in the Terms of Use, you are prohibited from using the website or its content: (a) for unlawful purposes; (b) to solicit others to perform unlawful acts or participate in them; (c) to violate international, federal, state, or local regulations, rules, laws, or ordinances; (d) to infringe or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or other malicious code that may affect the functionality or operation of the service or any related website, other websites, or the internet in any way; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, impersonate, crawl, or scrape; (j) for obscene or immoral purposes; or (k) to disrupt or circumvent the security features of the service or any related website, other websites, or the internet. We reserve the right to terminate your use of the service or any related website for violating the prohibited uses.
SECTION 13 - DISCLAIMER; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
We do not guarantee that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that we may remove the service from time to time for indefinite periods or terminate the service at any time without notice to you.
You expressly agree that your use or inability to use the Service is at your sole risk. The Service and all products and services made available to you through the Service are provided (unless otherwise expressly stated by us) on an "as is" and "as available" basis for your use, without any representations, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, quality, fitness for a particular purpose, durability, title, and non-infringement.
In no event shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injuries, losses, claims, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, but not limited to, lost profits, lost revenues, lost savings, data loss, replacement costs, or similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or products purchased through the Service, or for any other claims related to your use of the Service or a product, including, but not limited to, any errors or omissions in content or any losses or damages of any kind incurred as a result of the use of the Service or any content (or products) posted, transmitted, or otherwise made available through the Service, even if advised of their possibility. Since some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in such states or jurisdictions shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify and defend us and our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claims or demands, including reasonable attorney's fees, made by third parties due to or arising out of your violation of these Terms of Service or the documents incorporated herein or your violation of laws or rights of third parties.
SECTION 15 - SEVERABILITY CLAUSE
If any provision of these terms of use is found to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable part shall be deemed to be severed from these terms of use. Such determination shall not affect the validity and enforceability of the remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive termination of this agreement for all purposes.
These terms of use are effective until they are terminated by you or us. You may terminate these terms of use at any time by notifying us that you no longer wish to use our services, or if you cease using our website.
If we determine in our sole discretion that you have violated any provision of these terms of use or if we suspect that you have, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the termination date; and/or accordingly, we may deny you access to our services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure or delay by us to exercise any right or provision of these terms of use shall not constitute a waiver of such right or provision.
These terms of use and all policies or operating rules published by us on this website or in relation to the service constitute the entire agreement and understanding between you and us and govern your use of the service, superseding all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, previous versions of the terms of use).
Any ambiguities in the interpretation of these terms of use shall not be construed against the drafting party.
SECTION 18 - APPLICABLE LAW
These Terms of Service and any separate agreements under which we provide you services shall be governed by the laws of Switzerland and construed in accordance therewith. The exclusive jurisdiction for any disputes arising out of or related to these Terms of Service shall be the ordinary courts of Switzerland.
SECTION 19 - CHANGES TO THE TERMS OF SERVICE
You can view the current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - RETURN AND REFUND
Return policy: We offer a 30-day return policy. You have 30 days after receiving your item to request a return.
Eligibility for returns: The item must be in the same condition you received it: unworn or unused, with tags and in the original packaging. You will need the receipt or proof of purchase.
Return process:
To initiate a return, contact us at support@mia-zurich.ch. Ssimply send an email to support@mia-zurich.ch to cancel your order.
SECTION 21 - CONTACT INFORMATION
If you have any questions, comments, or suggestions, feel free to contact us.
- Brand name: Mia Zurich
- Company name: Evolve Venture VOF
- Contact address: Fred. Roeskestraat 90B39, 1076ED Amsterdam, North Holland, The Netherlands
- Warehouse address: Sternenfeldstrasse 14, 4127 Birsfelden, Switzerland
- Email: support@mia-zurich.ch
- Phone number: +3197010238977
- Customer service hours: Monday to Friday, 8:00 AM–6:00 PM (CET/CEST)
See you soon,
The Mia Zurich Team