SERVICE TERMS
Mia Zurich is the trade name of the company Evolve Venture VOF. These Terms and Conditions (T&Cs) govern access to and use of the website https://mia-zurich.ch/ (hereinafter the "Website"), which is owned by Evolve Venture VOF (hereinafter "Mia Zurich"), as well as the services and products offered on the website.
Contact details
- Brand name: Mia Zurich
- Company name: Evolve Venture VOF
- Contact address: Fred. Roeskestraat 90B39, 1076ED Amsterdam, Noord-Holland, The Netherlands
- Warehouse address: Sternenfeldstrasse 14, 4127 Birsfelden, Switzerland
- Email: support@mia-zurich.ch
- Phone number: +3197010238977
- Customer service hours: Monday to Friday, 8:00 AM–6:00 PM (CET/CEST)
Mia Zurich provides this website under the following conditions. By visiting the website or using the services or applications offered on the website, the user accepts these Terms and Conditions.
Access to the website does not require user registration. However, to use the services offered by Mia Zurich, user registration and acceptance of these terms are required before completing payment.
Through the website, Mia Zurich operates an online fashion boutique offering a curated selection of women's fashion under the Mia Zurich brand. The following Terms and Conditions define the rights and obligations of Mia Zurich and users in connection with the website. These are the only Terms and Conditions applicable to the use of the website (without prejudice to the fact that certain services may have special conditions) and to contracts concluded via the website. They replace all other terms unless there is a prior written agreement between Mia Zurich and the user.
Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Use. If you do not agree to all the terms of this agreement, you may not access the website or use the services.
We usually respond within 24 hours on business days. Whether it is a product question or a service concern, we ensure that you are heard and supported.
This website is operated by JT Commerce Limited. Throughout the website, the terms "we," "us," and "our" refer to Mia Zurich. Mia Zurich offers this website, including all information, tools, and services available from this website, on the condition that you accept all the terms, policies, and notices listed here.
By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms, including those additional terms and policies referenced herein and/or available by hyperlink. These Terms of Use apply to all users of the website, including but not limited to users who are visitors, vendors, customers, merchants, and/or content creators.
All new features or tools added to the current shop are also subject to the Terms of Use. You can view the current version of the Terms of Use at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Use by posting updates and/or changes on our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the website after changes are posted constitutes acceptance of those changes.
Our shop is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE SHOP TERMS
By agreeing to these Terms of Use, you confirm that you are at least of legal age in your place of residence or that you are of legal age and have given us consent for your minor dependents to use this website.
You may not use our products for illegal or unauthorized purposes, nor may you violate laws in your jurisdiction while using the service (including but not limited to copyright laws).
You may not transmit worms, viruses, or destructive code.
A violation of any of the terms will result in the immediate termination of your services.
SECTION 2 - GENERAL TERMS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (except for credit card information) may be transmitted unencrypted and may include (a) transmissions over various networks and (b) changes made to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the service, use of the service, access to the service, or any contact on the website through which the service is provided without our express written permission.
The headings used in this agreement are for convenience only and do not limit or otherwise affect these terms.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if the information available on this website is not accurate, complete, or current. The material on this website is provided for general informational purposes only and should not be used as the sole basis for decisions without consulting primary, more accurate, complete, or current sources of information. Any reliance on the material on this website is at your own risk.
This website may contain certain historical information. Historical information is by nature not current and is provided for reference purposes only. We reserve the right to change the content of this website at any time but are not obligated to update information on our website. You agree that it is your responsibility to monitor changes to our website.
SECTION 4 - CHANGES TO THE SERVICE AND PRICES
Prices for our products may change without prior notice.
We reserve the right to change or discontinue the service (or parts or content thereof) at any time without prior notice.
We are not liable to you or any third parties for changes, price changes, suspensions, or discontinuations of the service.
SECTION 5 - PRODUCTS
Certain products may be available exclusively online through the website. These products may be available in limited quantities and are subject to return or exchange only in accordance with our Return Policy.
We have made every effort to display the colors and images of our products appearing in the shop as accurately as possible. We cannot guarantee that the display of a color on your computer monitor is exact.
We reserve the right, but are not obligated, to restrict the sale of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All product descriptions or product prices may be changed at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service on this website is void where prohibited.
We do not guarantee that the quality of products, services, information, or other materials you have purchased or received will meet your expectations or that any errors in the service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, credit card, and/or orders with the same billing and/or shipping address. If we modify or cancel an order, we will attempt to notify you by contacting the email address and/or billing address/phone number provided at the time of order. We reserve the right to limit or prohibit orders that, in our sole discretion, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made in our shop. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you if necessary.
For more details, please see our Refund and Return Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you access to third-party tools over which we have no monitoring, control, or influence.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We assume no liability arising from or related to your use of optional third-party tools.
Any use of optional tools offered through the website is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve the terms under which tools are provided by the respective third party.
We may also offer new services and/or features through the website in the future (including the release of new tools and resources). Such new features and/or services are also subject to these Terms of Use.
SECTION 8 - LINKS TO THIRD PARTIES
Certain content, products, and services available through our service may include materials from third parties.
Links to third parties on this website may lead you to third-party websites that are not affiliated with us. We are not responsible for reviewing or evaluating the content or accuracy, and we make no warranties and assume no liability or responsibility for third-party materials or websites or for other third-party materials, products, or services.
We are not liable for damages or injuries related to the purchase or use of goods, services, resources, content, or other transactions conducted in connection with third-party websites. Please carefully review the policies and practices of third parties and ensure you understand them before making a transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you submit specific entries to us upon our request (e.g., competition entries) or send creative ideas, suggestions, plans, or other materials without our request, whether online, by email, by mail, or otherwise (collectively "Comments"), you agree that we may at any time and without restriction edit, copy, publish, distribute, translate, and otherwise use all Comments you submit to us in any medium. We are and remain under no obligation to (1) keep Comments confidential; (2) pay compensation for Comments; or (3) respond to Comments.
We may, but are not obligated to, monitor, edit, or remove content that we, at our sole discretion, consider to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that infringes on the intellectual property of a party or these terms of use.
You agree that your comments do not infringe on the rights of any third party, including copyrights, trademark rights, privacy rights, personality rights, or other personal or proprietary rights. You further agree that your comments do not contain defamatory or otherwise unlawful, abusive, or obscene material or computer viruses or other malware that could in any way affect the operation of the service or any related website. You must not use a false email address, impersonate someone else, or mislead us or third parties about the origin of comments. You are solely responsible for all comments you make and their accuracy. We accept no responsibility or liability for comments posted by you or third parties.
SECTION 10 - PERSONAL DATA
Your submission of personal data through the shop is subject to our privacy policy. You can view our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on our website or in the service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, product shipping costs, transit times, and availability. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if information in the service or on an associated website is inaccurate at any time without prior notice (even after you have placed your order).
We do not undertake any obligation to update, modify, or clarify information on the Service or any related website, including but not limited to price information, unless required by law. No specified update or refresh date applied on the Service or any related website should be understood to mean that all information on the Service or any related website has been changed or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions set forth in the Terms of Use, you are prohibited from using the website or its contents: (a) for unlawful purposes; (b) to solicit others to perform or participate in unlawful acts; (c) to violate international, federal, state, provincial, or local regulations, rules, laws, or ordinances; (d) to infringe or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or other malicious code that may in any way affect the functionality or operation of the Service or any related website, other websites, or the Internet; (h) to collect or track the personal data of others; (i) to spam, phish, pharm, pretext, crawl, or scrape; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.
We do not guarantee that the results obtained from using the Service will be accurate or reliable.
You agree that we may remove the Service from time to time for indefinite periods or terminate the Service to you at any time without prior notice.
You expressly agree that your use or inability to use the Service is at your sole risk. The Service and all products and services provided to you through the Service are provided (unless expressly stated otherwise by us) "as is" and "as available" for your use, without any representations, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, satisfactory quality, fitness for a particular purpose, durability, ownership, and non-infringement.
In no event shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any damages, losses, claims, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or products purchased through the Service, or for any other claims related to your use of the Service or a product, including but not limited to errors or omissions in content or losses or damages of any kind resulting from the use of the Service or content (or products) published, transmitted, or otherwise made available through the Service, even if advised of the possibility of such damages. Since some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in such states or jurisdictions is limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold harmless us and our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claims or demands, including reasonable attorney fees, made by third parties due to or arising out of your violation of these Terms of Use or the documents contained herein or your violation of laws or the rights of third parties.
SECTION 15 - SEVERABILITY CLAUSE
If any provision of these Terms of Use is found to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by applicable law, and the unenforceable part shall be deemed severed from these Terms of Use. This determination shall not affect the validity and enforceability of the remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties arising prior to the termination date shall survive termination of this agreement for all purposes.
These Terms of Use are effective unless and until terminated by you or us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our services or by ceasing to use our website.
If we determine, at our sole discretion, that you have violated any provision of these Terms of Use or if we suspect such a violation, we may terminate this agreement at any time without prior notice, and you remain liable for all amounts due up to and including the termination date; and/or accordingly, we may deny you access to our services (or parts thereof).
SECTION 17 - ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.
These Terms of Use and all policies or operating rules we publish on this website or in relation to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including but not limited to previous versions of the Terms of Use).
Any ambiguities in the interpretation of these Terms of Use shall not be construed against the drafting party.
SECTION 18 - APPLICABLE LAW
These Terms of Use and all separate agreements by which we provide you services are governed by the laws of Switzerland and are to be interpreted accordingly. The exclusive jurisdiction for all disputes arising out of or in connection with these Terms of Use shall be the ordinary courts of Switzerland.
SECTION 19 - CHANGES TO TERMS OF USE
You can view the current version of the Terms of Use at any time on this page.
We reserve the right to update, change, or replace any part of these Terms of Use at our sole discretion by posting updates and changes on our website. It is your responsibility to check our website regularly for changes. Your continued use or access to our website or the service after the posting of changes to these Terms of Use constitutes acceptance of those changes.
SECTION 20 - RETURNS AND REFUNDS
Return policy: We offer a 30-day return policy. You have 30 days from receiving your item to request a return.
Return eligibility: The item must be in the same condition as you received it: unworn or unused, with tags and in the original packaging. You need the receipt or proof of purchase.
Return process:
To start a return, contact us at support@mia-zurich.ch. SSimply send an email to support@mia-zurich.ch to cancel your order.
SECTION 21 - CONTACT INFORMATION
If you have any questions, comments, or suggestions, feel free to contact us.
- Brand name: Mia Zurich
- Company name: Evolve Venture VOF
- Contact address: Fred. Roeskestraat 90B39, 1076ED Amsterdam, Noord-Holland, The Netherlands
- Warehouse address: Sternenfeldstrasse 14, 4127 Birsfelden, Switzerland
- Email: support@mia-zurich.ch
- Phone number: +3197010238977
- Customer service hours: Monday to Friday, 8:00 AM–6:00 PM (CET/CEST)
See you soon,
The Mia Zurich Team